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Policies and Terms

Guest Policies for a Smooth Stay

These terms help us provide a safe, comfortable, and well-managed experience for every guest at My Hotel Dwarka. By making a booking or staying with us, you agree to the policies below.

Terms & Conditions

  • All bookings at My Hotel, Dwarka are subject to availability and confirmation. Guests are required to provide valid government-issued identification at the time of check-in. The hotel reserves the right to refuse accommodation in case of non-compliance with policies or inappropriate conduct.
  • Standard check-in time is 01:00 PM and check-out time is 11:00 AM, unless otherwise agreed. Early check-in and late check-out are subject to availability and may incur additional charges.

Refund & Cancellation Policy

  • To confirm a booking, the hotel may require advance payment or pre-authorization equivalent to one night’s stay along with applicable taxes. Cancellations made within the allowed cancellation window (as communicated at the time of booking) are eligible for a full or partial refund. Cancellations made after this period, or no-shows, may attract applicable charges.
  • Any eligible refunds will be processed within 5–7 working days through the original mode of payment.

The hotel may update these policies from time to time without prior notice. For booking-specific terms, please rely on the confirmation shared at the time of reservation or contact us directly at +91-8595712442 or myhotel23b@gmail.com.

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